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Instructions |
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Enclosed you will find your rental equipment schematic and related equipment materials.
Please use these as a guide on how to connect and use your equipment. More information can be found on our website at www.LexiconUSA.com. |
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Technical Support |
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You may call our offices at 1.888.283.2001 for immediate technical support. For support after hours or weekends please use our
chat system and we will have the first available technician contact you to assist you. |
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Return Shipping |
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In this pouch you will find your pre-printed Return Shipment Label/s. To ensure your equipment is returned on time, please make sure to call FedEx® (1.800.463.3339) to schedule a pick up of your equipment for the first business day after your event. |
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Late Fees |
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Late Fees will be charged at daily rental amount for each calendar day after your due date.
To avoid late fees we recommend that you call to schedule a FedEx® pick up one business day before the last day of your event. If you have not called FedEx® to schedule a pick up for the next business day after your event we recommend dropping off your rental at your closest FedEx® Kinko’s location to avoid late fees. |
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Added Charges |
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All headsets must be wrapped before being returned or there will be a $2.00 assessment per unwrapped headset. Damaged or lost Rental Packet will result in a $50 charge. Damaged equipment due to improper packing will be assessed at inventory productive replacement value rates. |
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General Support: |
1.888.283.2001 |
8a – 8p EST |
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From outside of US: |
+1.646.492.8050 |
8a – 8p EST |
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